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  • Home
  • Fast-Track Programs
    • Corrections
    • First Responders
    • Law Enforcement
  • Mastery-Track Programs
    • Customer Experience Leadership with AI
  • About
    • Zschool Partnership
    • FAQ
  • Register & Pay
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  • Home
  • Fast-Track Programs
    • Corrections
    • First Responders
    • Law Enforcement
  • Mastery-Track Programs
    • Customer Experience Leadership with AI
  • About
    • Zschool Partnership
    • FAQ
  • Register & Pay

Continuing Education for Professional Development

Welcome to Gonzaga University

Certificate Programs in Partnership with Zschool

Continue your education, advance your career, and make an impact! In today's economy, learning new skills is not only encouraged, it's necessary to set yourself apart. Gonzaga University provides forward-thinking, professional training to meet evolving corporate demands. Give yourself a competitive edge by enrolling in innovative programs led by industry professionals. Gain real-world knowledge and applicable strategies to drive results - today and in the future. 

Quick Facts

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Online

Enjoy the convenience of self-paced learning as you complete hands-on exercises and interactive discussions with your peers.
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Length

Fast-Track Programs can be completed within 4 hours.
Mastery-Track Programs can be completed within 24-32 hours.
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Instructors

There's no substitute for learning from the best! Benefit from top industry experts who are highly respected leaders in their field.
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Certificate

Elevate your skills, make a lasting impact, and showcase your achievement with a well-deserved certificate.

Operational Readiness Programs Check Mark logo

Fast-Track Training Programs

Operational Readiness: Opioid Use Disorder Crisis Training

Correctional officers participating in OUD crisis training.

For Corrections

Equip your correctional staff with the knowledge and skills to respond safely and effectively to individuals experiencing OUD and co-occurring conditions in custody. Learn practical strategies for de-escalation, reducing risk, and supporting rehabilitation within correctional settings. This program is ideal for Correctional Officers, Supervisors, and Facility Staff.​
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Paramedics out in the community.

For First Responders

​Empower your first responders with the tools they need to handle opioid-related emergencies safely and compassionately. Gain practical strategies for de-escalation, connecting individuals in crisis to critical resources, and fostering stronger community partnerships. This program is perfect for Firefighters, EMTs, Paramedics, and associated teams.
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Two officers working together on the Operational Readiness OUD Crisis Training coursework.
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For Law Enforcement

Prepare your officers with this two-part, buildable training pathway designed to strengthen readiness at every level. Operational Readiness 1.0 and 2.0 for Law Enforcement provide a progressive learning experience that equips law enforcement professionals with practical skills to de-escalate crises, navigate opioid and substance-related challenges, strengthen decision-making under pressure, and connect individuals to appropriate resources. From foundational response strategies to advanced field application, these programs help departments develop stronger teams, build community trust, and make a lasting impact in the fight against opioid epidemic.
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Mastery-Track Learning Programs

Executive Education & Development for Professionals & Corporations

Woman presenting CX journey map at meeting.

Customer Experience Leadership with AI

Learn the art of Customer Experience to drive loyalty and increase revenue. Discover best practices from top industry professionals. Gain practical tools and templates as you build your portfolio and CX strategic plan.
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Gonzaga University Center for Lifelong Learning collaborates with Z School to deliver industry-focused certificate courses that prepare professionals for the demands of today’s digital-first workforce. Courses and curricula are approved by Gonzaga University Center for Lifelong Learning. Zschool Education offers design, instructional, and administrative services.
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Gonzaga University
502 East Boone Avenue
Spokane, WA 99258-0102
Phone: 800.986.9585
gonzaga.edu

Contact Us

Mackenzie Parrish - Program Manager
Customer Experience Leadership with AI Program
Email: [email protected]
Phone: 509-824-1747
In partnership with Zschool.
In partnership with Zschool